Frequently Asked Questions
1. What area do you service?
Enchanted Princess Parties services Edmonton and Area. Please note that some locations may be subject to an additional mileage fee. Please contact us to determine if any of these fees apply.
2. What sets you apart from other character companies?
We pride ourselves on being the highest quality company in the city, as well as the most experienced. All of the characters we offer arrive in extremely high quality, specially commisioned costumes. Our Performers are are highly trained in Singing, Character movement, Makeup, and Childcare. They are ready to smoothy run the party and provide a truly magical experience. We are the longest running company in the city, and have been creating magic memories for over 8 years! Enchanted Princess Parties is a company that truly cares about encouraging a child’s imagination and creativity through playful interaction. Nothing is more magical than a child’s face when they connect with their favorite character.
3. Do you require a deposit?
Yes, 50% of the total package price is due as a deposit in order to confirm your booking. Deposits are non-refundable - but can be used for a future event for up to 6 months. The remainder of the total due must be paid 48 hours before the party or event date. You may also choose to pay the entire balance at the time of booking.
4. What age group are princess parties suited for?
Our princess parties are tailored for children between the ages of 1-8. We believe that this age range is where children still believe in 'the magic' of the performer. However, most age groups do enjoy our parties and events, so we are able to cater to whatever age range!
5. How should we prepare for the performer's arrival?
We suggest that the performer arrive 30 minutes after the party has begun to guarantee that all guests have arrived and get to take part in the fun! It is a good idea to ensure that the children have had lunch or a light snack so that they have all the energy needed to interact with the princess and participate in all the fun! We also want to ensure that the princess's time is being spent entertaining the children! The only set up we need are a few chairs and a table to lay out our supplies and some space for singing and dancing!
6. Is tipping required?
Tipping is not required but it is greatly appreciated. If you enjoyed your performer and think that they exceeded your expectations, tipping is welcomed! All tips go entirely towards the performer.
7. How far in advance should I make my booking?
Our weekend slots fill up very fast, so we suggest booking 6-8 weeks in advance in order to secure your desired date, character and performer.
8. Will you ever cancel on me?
Absolutely not, we come to parties rain or shine, no matter what. The only time we would ever need to cancel is due to an unpreventable emergency. If it's OUR fault and we need to cancel on you (only in emergency, or death) which will hopefully never happen, your full balance will absolutely be refunded to you.
9. Do you take performer requests?
Yes. If you have a certain performer in mind for your party, just let us know who you would like to come to your party on our booking form. We cannot guarantee performer availability, but will try our best to accommodate your request.
10. What should the children wear to the party or event?
We always encourage the little ones to wear their princess gowns, of course! However, any type of clothing is fine. It all depends on what the child is comfortable in! Please note that we do not recommend any adults wearing princess costumes due to character integrity, so please let our performer be the only "grown-up" wearing a costume in the room!
11. How can I audition to become a Princess/Super-Hero?
Please visit our HIRING page to see what characters we are currently casting for! We often hold auditions for Princesses and Super Heroes. Please note to be a princess you MUST sing and have full weekend availability.